A Semiotic Model of Destination Representations Applied to Cultural and Heritage Tourism Marketing

The article argues that semiotic analysis can be applied advantageously in tourism studies. C.S. Peirce’s representation triad is applied to destination representations by conceptualizing destinations, related activities, or entities as objects; photographs or textual descriptions as signs; and potential tourists’ comprehension of the sign as interpretants. Three formal analyses of selected photographs used by convention and visitor bureaus (VISIT FLORIDA, Destination Halifax and VisitDenmark) illustrate how the sign-object relationship is always characterized by a combination of iconic, indexical, and symbolic qualities, each of which destination marketers should consider in choosing representations because of the influence those qualities exert on reception. It is argued that the semiotic model can help marketers make informed decisions about the relevance and probable impact of the iconicity, indexicality, or symbolism of a representation, and that the semiotic model helps avoid conceiving of representations as if they were static rather than dynamic components in an ongoing process.