Empirical Analysis for E-Services Acceptance Model
作者
Kamaljeet Sandhu
出处
期刊:IGI Global eBooks [IGI Global] 日期:2013-01-01卷期号:: 310-322
标识
DOI:10.4018/978-1-4666-3658-3.ch019
摘要
This study investigates factors that influence the acceptance and use of e-Services. The research model includes factors such as user experience, user motivation, perceived usefulness, and perceived ease of use in explaining the process of e-Services acceptance, use, and continued use. The two core variables of the Technology Acceptance Model (TAM), perceived usefulness and perceived ease of use, are integrated into the Electronic Services Acceptance Model (E-SAM).