营销
业务
客户参与度
消费(社会学)
样品(材料)
绿色营销
社会营销
社会学
计算机科学
社会化媒体
社会科学
化学
色谱法
万维网
作者
Yue Zhang,Jiang Jiang,Sun Ying,Dian Gu,Jiang Wen
标识
DOI:10.1177/0013916520942602
摘要
A prevailing marketing tactic, called cause-related marketing (CRM), involves donating to a charity contingent on consumer purchases. Building on moral licensing theory, the current research identifies a negative effect of engagement in CRM on consumers’ subsequent pro-environmental behaviors through two studies. Study 1 ( N = 100) established that people act in less eco-friendly ways (i.e., consuming more water) after engaging in CRM that is associated with environmental benefits. Study 2 ( N = 301) verified the above results in a larger sample and further revealed that even though engaging in CRM has no apparent environmental benefits, it also reduces the probability of behaving in environmentally friendly ways (i.e., choosing a low-carbon mode of transportation). Overall, the current research shows that the effects of CRM could spill over from the consumption domain into the environmental domain, calling attention to the net environmental effect of CRM.
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