心理学
情感劳动
调解
工作表现
组织公正
程序正义
工作态度
社会心理学
经济正义
情感(语言学)
护理部
身份(音乐)
工作满意度
组织承诺
医学
政治学
感知
物理
神经科学
声学
法学
沟通
作者
Jingfen Yu,Yueming Ding,Ruiying Jia,Dandan Liang,Zhen Wu,Gao L,Chaoran Chen
摘要
To investigate the influence of perceived organisational justice, professional identity and emotional labour on nurses' job performance.Previous studies have not explored the impact of professional identity and emotional labour on the relationship between perceived organisational justice and job performance. However, how to mobilize the enthusiasm of nurses and improve their job performance is the key for nursing managers to realize the sustainable development of hospitals.A cross-sectional survey design was conducted. A total of 951 nurses from public hospitals in China participated in the survey from March-June 2021. The descriptive statistical approach, Pearson's correlation analysis and the PROCESS Macro Model 4 and 14 in regression analysis were used to analyse the available data.The results showed that nurses' perceived organisational justice, professional identity, emotional labour and job performance were significantly positive correlations between every two variables, with coefficients ranging between .24 and .75. Professional identity played a whole mediating role in perceived organisational justice and job performance, accounting for 98.04% of the total effect; meanwhile, this process was moderated by emotional labour.Perceived organisational justice positively predicted nurses' job performance; as a mediating mechanism with moderating, professional identity and emotional labour further explained how perceived organisational justice promoted the job performance of nurses.This study highlighted the moderated mediation role of professional identity and emotional labour between nurses' perceived organisational justice and job performance. Understanding this mechanism has guiding significance for nursing managers to improve nurses' job performance.
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