Agile Information System Development Organizations Transforming to\n Large-Scale Collaboration

We report findings from a case study of a large agile information systems\ndevelopment (ISD) organization`s sudden transformation to distributed, digital\nwork in the context of the Covid-19 pandemic. It seeks to understand how\nknowledge creation and sharing changes. The findings show various forms of\ndistance being introduced, digital tool usage, increased task orientation, and\nvariations across teams. To analyze the findings, we use the concepts of\nlarge-scale collaborations and sociability. Large-scale collaboration offers a\nsocio-technical perspective on tackling distributed knowledge sharing and\ncreation in the presence of multiple, loosely coupled partners using digital\ntools for collaboration. We show what the digital tools afford using the\nconcept of sociability. We discuss how distributed digital practices make teams\nmore task-oriented and that creating and maintaining sociability, a key issue\nfor knowledge sharing in agile ISD organizations, require relation oriented\ncommunication during practical problem solving using digital tools.\n