款待
概念化
酒店业
心理学
概念框架
焦点小组
幸福
心理健康
社会学
应用心理学
知识管理
公共关系
旅游
营销
业务
计算机科学
社会科学
政治学
人工智能
法学
心理治疗师
作者
Sebastian Filep,Alice Kondja,C. C. Wong,Karin Weber,Brent Moyle,Liubov Skavronskaya
标识
DOI:10.1080/19368623.2023.2290626
摘要
Mental health concerns due to excess use of technology, accelerated by the COVID-19 pandemic, require increased research studies that explore the role of technology in users’ wellbeing. This article aims to provide a conceptualization of digital wellbeing (DWB) in hospitality, or wellbeing in digital settings. An integrative literature review was used to identify three main enablers of DWB in hospitality: digital devices, digital interfaces, and digital applications. A conceptual model of DWB in the hospitality industry was created emphasizing the importance of designing digital experiences that foster positive emotions, engagement, relationships, meaning, and achievement of users to support their hedonic and eudaimonic wellbeing. The paper provides insights for the hospitality sector to enhance DWB. Future research should focus on empirical analyses of users’ perceptions to refine and validate the proposed model and examine ethical issues concerning digital wellbeing.
科研通智能强力驱动
Strongly Powered by AbleSci AI