心理学
社会心理学
透视图(图形)
社会交换理论
分类
任务(项目管理)
多样性(政治)
认知心理学
计算机科学
人类学
社会学
人工智能
经济
管理
作者
Yun‐Haw Chiang,C. C. Hsu,Chang‐Lung Hsieh
摘要
Abstract Previous studies examining diverse team knowledge resources and individual members' performance largely follow the information perspective and propose that team informational diversity may help individuals perform better. Unlike previous authors, we integrate arguments from subgroup theory and the social categorization perspective to argue that when a person works in a cross‐functional team, perceiving differences in expertize with other teammates may decrease the person's social exchange relationship with colleagues, that is, team‐member exchange/TMX. Thus, perceived differences in expertize with other teammates may reduce TMX and, in turn, weaken individual task performance. Moreover, team members' social exchange relationship with the leader/LMX may offset the individual's deficiency in TMX to complement the person's task performance. We examine dyadic data collected from Taiwanese worker‐supervisor pairs and find support for our hypotheses.
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