Developing 'Organic Operations' Business Models: The Role of Behavioral Research

作者
Vinita Krishna,Venkatesh Sarangan
出处
期刊:Social Science Research Network [RELX Group (Netherlands)]
卷期号:13 (4): 60-
摘要

Operations Management (OM) plays a dual role both in Engineering and Management. This paper reveals the existence of operations with scientific perspectives and management with corporate functions. We are examining the magnitudes of complexities in operations management in terms of behavioral studies and cognitive effects. Our research methodology follows the contemporary inclusive model of corporate operations and it probes it with the tools of emerging 'Behavioral Operations Management' concepts. One of the puzzles behind the problem is to study it in shared intelligence capital needs. This study is conducted in the paradigm of observing human capital factors, shaping operations and logistics practices and using the organizational advantages to mend corporate operations. We study it through the procedures of operational rationality, ability management, strategic Implementation and organizational implications of the hybrid functions. Finally, we arrive at the Organic Business' structure to contradict the mechanically mimicking business models. With respect to the necessity of the evolving field of Behavioral Operations Management', futuristic researches with huge potential of managerial implications are foreseen in this research work. This research approach offers organizations the diversified advantage of providing contextual and comprehensive behavioral practices that can be applied equally across altered backgrounds and re-engineered within an overall structure.IntroductionThere is a significant development in Operations Management (OM) with advances in studies to measure productivity. OM is a tedious concept, which has success ratios entirely depending on human performances. With recent trends in service industries operations are shifting from mechanical fronts to front end. Several firms have adopted various kinds of techniques to improvise internal operations and they use operations management as a means of integrating various functional levels. These operations management concepts are very older, not less than to the start of 'Assembly Line' manufacturing by Ford.Earlier, though operations did not precipitate as a sophisticated branch of study, still the measures of operations in terms of efficiencies pertaining to process and people was in practice. Shifting from pure organizational or psychological viewpoints, the factors of measuring human advantages by means of skills and attitude levels play vital importance and application in operational presence. The operations-oriented human factor evaluation is collected under an improvised definition of 'organic operational' concepts. Firms are helped by the human, process and management technologies termed collectively as enterprise solutions.Organic enterprise solutions are in detail viewed by inward facing skills and abilities and they come together to plan, improve, reduce rework and quickly respond to any new adaptation and changes. We see the future of such organic setups to pave way for a future where employee could also be programmed for efficiency through process and observations similar to how a desired system is tuned for performance. We have tried to calculate specifications demanded by work in targeting the expectations. Intra-firm decisions, multiple value creation and extended application of efficiencies are targeted in this work. Modelling fundamental human capacities are attained both for company and individual employees.When a research on human capital is taken, researchers traverse the path of human resources management or find relevance between human resources management and OM. Prior researchers have identified through several studies that HR literature relating to organizational performances are taken with slight modifications for OM. In that perspective, there are no great differences of boundaries for operations and human resources practices. Mostly, they are performance relative calculations obtained through investigations like questionnaires or sample responses in terms of financial benefits and employee retention. …

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