Managing the Supply Chain: A Strategic Perspective

The Evolution of Logistics and the Supply Chain as Management Disciplines - Customer Focus in the Supply Chain - Achieving Customer Satisfaction Objectives - Corporate Profitability and the Supply Chain - Intra Company Cross Functional Roles in Logistics - Value Chain and Value Delivery Systems for Supply Chain Management - Facilities Decisions - Inventory Management and the Supply Chain - Transportation Choices in the Supply Chain - Supply Chain Communications - Formulating a Supply Chain Strategy - Distribution Channel Design and Management - Forming Strategic Partnerships and Alliances - Customer Account Profitability and Direct Product Profitability Analyses - Best Practice and Benchmarking - International Supply Chain Management: Issues and Implications - Optimisation of the Supply Chain - Information for Supply Chain Management - Organisation Design and Management of the Supply Chain - Retailing Management and the Supply Chain Interface - Case Study: Canterbury Sealants