理解力
医学
患者满意度
骨科手术
渎职
梅德林
患者安全
医疗急救
医学物理学
物理疗法
病人护理
患者体验
医疗事故
骨科手术
作者
Benjamin Hershfeld,Christine Lucido,Randy M. Cohn,M. Isabel Matilla Mont,Adam Bitterman
标识
DOI:10.2106/jbjs.25.01047
摘要
➢ Patient comprehension in orthopaedic surgery is frequently limited, with substantial gaps between perceived and actual understanding of conditions, procedures, and recovery timelines.➢ Expectation management is a central communication challenge, as patients often anticipate surgery or outcomes in ways that are unrealistic, directly affecting satisfaction and informed consent.➢ The EXPLAIN framework provides a structured, orthopaedic-specific approach to improve communication through 7 components: Educate, eXample, Purpose, Language/Learn, Analogy/Articulate, Illustrate, and Navigate.➢ Evidence supports the use of strategies such as plain language, teach-back, anatomical models, 3-dimensional aids, and structured navigation programs to improve comprehension, reduce anxiety, and lower readmissions.➢ Implementing EXPLAIN can enhance shared decision-making, reduce communication-related malpractice risk, and improve both patient satisfaction and outcomes.
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