The Analytic Hierarchy Process: A Methodology for Win-Win Management

Conflict resolution is the search for an outcome that represents for some participants as improvement from, and for no- participants a worsening of, their present situation. Group decision making sessions often leads to conflict and loss of sight in particular when the problem is hard to structure and involves qualitative and quantitative criteria. Most executive managers face on daily basis problems that contain one or more of the above elements. They need scientific, but practical tools to help them in making rational decisions. This paper presents the analytic hierarchy process (AHP), a scientific methodology was developed. The AHP can be described as an effective tool for decision making at the executive level of management. It addresses three aspects of decision making problems multi criteria, group decision- making, and conflict resolution. The AHP concept will be reviewed. How does it work? Practical examples of its applications are surveyed. The advantages of implementing the AHP are highlighted.