Voice Echoes: A Critical Review and Future Research Agenda on the Consequences of Employee Voice for Voicers, their Co-workers, and Managers

Constructive employee voice research has a 50-year tradition, but it is only recently that scholars have begun to focus on the consequences of voice. To date, a systematic review that puts the consequences of constructive voice for the voicer and its recipients—that is, co-workers and managers—at its core is notably absent. We introduce the conceptual metaphor voice echoes to describe that voice creates individual responses for voicers, co-workers, and managers, which further affect how they respond to each other in their roles as voicers and recipients. The purpose of our review is threefold. First, to systematically review the growing body of literature on the consequences of constructive voice for voicers, co-workers, and managers at affective, cognitive, and behavioral levels. Second, to critically analyze the literature on the consequences of voice concerning conceptual and methodological considerations. Third, to outline directions for future research on the consequences of constructive voice.