Organisational innovations in Catalan hospitals: the case of telemedicine

The aim of this study is to analyse the organisational innovations in hospitals, focusing on telemedicine, as a way to improve organisation's efficiency and to offer more and better services to its users. The methodology applied is qualitative, analysing the case studies of a sample of 16 Catalan hospitals. Findings show that telemedicine between hospitals has been implemented in the majority of the organisations, with very good results. Alliances have a significant relationship with telemedicine. Telemedicine has impact on different aspects of hospitals management; although some work need to be done, such in telecare development.