| 标题 |
Perceived omnichannel customer experience (OCX): Concept, measurement, and impact
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| 其它 | Rahman, S. M., Carlson, J., Gudergan, S., Wetzels, M., & Grewal, D. (2022b). Perceived omnichannel customer experience (OCX): Concept, measurement, and impact. Journal of Retailing, 98(4), 611–632. https://doi.org/10.1016/j.jretai.2022.03.003 |
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(2025-6-4)