| 标题 |
Examining the interactive effects of service robot failure types and response methods on consumer forgiveness |
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| 其它 |
感谢!!!Examining the interactive effects of service robot failure types and response methods on consumer forgiveness Journal of Hospitality Marketing & Management(IF 12.4) Pub Date : 2026-08-18, DOI: 10.1080/19368623.2026.2623404 Zhangxiang Zhu, Lin Huang, Wei Wu, Yaxin Zhao, Binli Tang |
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(2025-6-4)