| 标题 |
Does service recovery matter? Relationships among perceived recovery justice, recovery satisfaction and customer affection and repurchase intentions: the moderating role of gender |
| 网址 | |
| DOI | |
| 其它 |
期刊:Journal of Asia Business Studies 作者:Muhammad Asghar Ali; Ding Hooi Ting; Ahmad Shahrul Nizam Isha; Muhammad Ahmad-Ur-Rehman; Shoukat Ali 出版日期:2022 |
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