While research on advanced democracies highlights unequal political responsiveness favoring the affluent, less is known about such bias in authoritarian regimes without competitive elections. This paper analyzes how wealth affects bureaucratic responsiveness in an authoritarian context. By matching administrative data on municipal service records with apartment complex-level housing prices in downtown Shanghai, we show mixed findings on unequal responsiveness. Local governments resolve issues faster for residents in wealthier areas, which indicates a priority bias. However, residents in poorer areas receive equally positive resolutions as those in richer neighborhoods. Using interviews and a formal model, we interpret these mixed findings as an outcome of the dual mandates street-level bureaucrats face: efficiency pressure and social stability concerns.