成熟度(心理)
供应链
业务
结构方程建模
过程管理
能力成熟度模型
弹性(材料科学)
预测(人工智能)
样品(材料)
营销
计算机科学
知识管理
心理学
化学
发展心理学
人工智能
色谱法
软件
热力学
物理
程序设计语言
机器学习
作者
Dorsaf Zouari,Salomée Ruel,Laurence Viale
标识
DOI:10.1108/ijpdlm-01-2020-0038
摘要
Purpose Supply chain resilience (SCR) is a key concept for managers who wish to develop the capacity to enhance their supply chain’s (SC’s) ability to cope with unexpected turbulence. SC digital tools are often seen as a solution that provides more visibility, anticipation and collaboration (SCR capability factors). The purpose of this paper is to investigate the link between SCR and SC digitalisation Design/methodology/approach A sample was considered with 300 managers in the field of SCM, and the results were analysed using factor analysis and structural equation modelling (SEM). SEM was employed to test the impact of the degree of digital maturity and SC digital tools on SCR. Findings SC digitalization is characterised by the degree of digital maturity and the adoption of SC digital tools. The degree of digital maturity has a strong influence on digital tool adoption. SCR is positively impacted by both the degree of digital maturity and the adoption of digital tools. Research limitations/implications The findings do not indicate which tools contribute the most to SCR. Practical implications Managers should reflect on the need to continue digitalizing their SCs if they want greater SCR in the current uncertain environment. Originality/value This is the first quantitative study that focuses on assessing the impact of the degree of digital maturity and the SC digital tools adopted on SCR. Validation of the hypotheses model confirms the positive impact of SC digitalisation on SCR for researchers and managers.
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