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SME supply chain resilience in disruptive times: the effects of supply chain robustness, access to government assistance and disruption intensity

供应链 业务 稳健性(进化) 供应链风险管理 弹性(材料科学) 链条(单位) 政府(语言学) 供应链管理 产业组织 营销 服务管理 材料科学 生物化学 化学 物理 语言学 哲学 天文 复合材料 基因
作者
Dilupa Nakandala,Jiahe Chen,Tendai Chikweche
出处
期刊:Business Process Management Journal [Emerald Publishing Limited]
卷期号:31 (2): 467-496 被引量:14
标识
DOI:10.1108/bpmj-02-2024-0073
摘要

Purpose This study investigates the antecedents of supply chain resilience of small and medium-sized enterprises (SMEs) and the effects of government assistance and disruption intensity in long-term disruptions. Design/methodology/approach This study collected data from 626 SMEs in Australia in 2022 and analysed data using partial least squares structural equation modelling. Findings The study empirically confirms that digital capabilities, prior experience in disruptions, supplier proximity and relationships are antecedents of supply chain resilience of SMEs, with supply chain robustness as a mediator. It further confirms that SMEs' access to government assistance positively moderates the relationship between digital capabilities and supply chain robustness. The disruption intensity moderates the relationships between supplier proximity and supply chain robustness with supply chain resilience. Severe disruptions weaken the effects of prior disruption experiences and supplier relationships on supply chain resilience. Practical implications The findings inform SME practitioners of the importance of building supply chain robustness, leveraging their prior experience, supplier proximity and relationships and capabilities and flexibility for dynamic supply chain structures when disruptions are intense. Originality/value The novelty of our study is the use of the Contingent Resource-Based View to understand the effects of firm and supply chain-level antecedents on supply chain robustness and resilience, considering the contextual contingencies of disruption intensity and government assistance. The focus on long-term disruptions extends the conventional supply chain resilience studies on supply and demand disruptions of small scale. We also explore the firm-level effects of government assistance, which extends the commonly tested economic-level effects. Furthermore, we investigate supply chain robustness and resilience as different but connected constructs, deviating from common approaches. The finding that the relationship between digital capabilities and supply chain robustness, not the relationship between digital capabilities and supply chain resilience, becomes stronger with higher access to government support shows the importance of this approach to investigating specific effects.
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