PART I: INTRODUCTION 1. Managers and Management History Module The Historical Roots of Contemporary Management Practices 2. The Management Environment PART II: PLANNING 3. Foundations of Planning 4. Foundations of Decision Making Quantitative Module Quantitative Decision-Making Aids PART III: ORGANIZING 5. Basic Organization Designs 6. Staffing and Human Resource Management Career Module Building Your Career 7. Managing Change, Stress, and Innovation PART IV: LEADING 8. Foundations of Individual and Group Behavior 9. Understanding Work Teams 10. Motivating and Rewarding Employees 11. Leadership and Trust 12. Communication and Interpersonal Skills PART V: CONTROLLING 13. Foundations of Control 14. Operations Management