The eShift model of care: informal caregivers’ experience of a new model of home-based palliative care

Introduction: Amidst concerns about the capacity to meet the needs of older adults requiring home-based palliative care in Ontario, Canada, one regional organization that coordinates home care services implemented a new model of home care delivery called 'eShift'. The eShift model of home-based palliative utilizes point-of-care technology along with remotely located registered nurses and personal support workers in the client's home to provide palliative care to clients who wish to die at home.