This study examines retailers’ information sharing aimed at enhancing product greenness within green supply chains, with consumer participation as a pivotal factor and the overarching goal of advancing the sustainable development of the whole supply chain ecosystem. Each supply chain comprises a green product supplier and a retailer with uncertain demand information. A tripartite evolutionary game model involving manufacturers, retailers, and consumers is constructed to analyze the factors influencing information sharing behavior, which serves as a critical pathway to achieve environmental and economic sustainability in green supply chain operations. The findings highlight two key insights: First, strong consumer willingness to purchase green products may inhibit retailers’ inclination towards information sharing, a counterintuitive outcome that needs to be addressed to align individual stakeholder behaviors with long-term sustainable development goals. Second, lower information sharing costs can motivate retailers to share information with manufacturers; otherwise, manufacturers must adopt technological measures to assist retailers in reducing information sharing-related costs, thereby achieving win–win outcomes across the supply chain and fostering a sustainable and collaborative green supply chain system that balances ecological benefits, economic gains, and social value co-creation.