Companies such as Uber, Airtasker, Deliveroo, and Airbnb have become household names with millions of Australians using them for the purchase of goods and services. They are companies that are engaged in what is commonly referred to as the gig economy. But how many people know how these companies operate, what happens behind the scenes, how they treat their workers, beyond the fact that they claim they are only online platforms? Anna Pha from the Guardian interviewed Thomas Costa, assistant secretary of Unions NSW, who is at the forefront of the defence of workers in the gig economy.