Success Factors of Knowledge Management in Universities (A Case Study: Jordanian Private Universities)

The Knowledge Management (KM) implementations are important to improve the working outcomes inside universities. There are many limitations face the adoption of KM implementations such as the validity of success factors of KM inside universities. There are many success factors need to be ensured in working environments to provide efficient implementations of KM i.e. organizational culture and IT infrastructures. The purpose of this study is to investigate the success factors of KM in Universities. The research sample consists of 64 academicals employees in information technology colleges in Jordanian private universities. The data collected using questionnaire to investigate five KM success factors; (1) organizational culture, (2) effective & systematic processes, (3) knowledge measures, (4) knowledge organization and (5) knowledge systems infrastructure. Also, the collected data analyze the most important determinates i.e. qualification levels and experience years that related with KM implementations. The significance results show that the universities environments contain the most important successful factors of KM implementations and there are many determinates need to be covered by universities to ensure best adoption of KM implementations.