可靠性
关键事件技术
批判性评价
计算机科学
严厉
事故报告
心理学
数据科学
管理科学
应用心理学
工程类
医学
计算机安全
政治学
替代医学
数学
管理
病理
经济
法学
几何学
作者
Lee D. Butterfield,Asa-Sophia T. Maglio,William A. Borgen,Norman E. Amundson
出处
期刊:Canadian Journal of Counselling and Psychotherapy
[The Canadian Counselling and Psychotherapy Association]
日期:2009-11-29
卷期号:43 (4): 265-282
被引量:43
摘要
This article describes an effective approach to using the Enhanced Critical Incident Technique (ECIT) research method based on Flanagan’s (1954) Critical Incident Technique (CIT). It begins with an overview of the CIT, how to decide if it is the appropriate methodology to use, then using a recent CIT study as an example discusses Flanagan’s five steps for conducting a CIT study: determining the activity’s aim; setting plans, specifications, and criteria for the information to be obtained; collecting data; analyzing the data; and reporting the findings. Nine credibility checks, developed to increase the rigor and credibility of the ECIT, are described.
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