Public Value and Public Administration

PrefaceIntroductionJohn M. Bryson, Barbara C. Crosby, and Laura Bloomberg 1. Discerning and Assessing Public Value: Major Issues and New DirectionsJohn M. Bryson, Barbara C. Crosby, and Laura Bloomberg Part I: Helping Managers Focus on Creating Public Value 2. Political Astuteness as an Aid to Discerning and Creating Public ValueJean Hartley, John Alford, and Owen Hughes 3. Building Deliberative Capacity to Create Public Value: The Practices and Artifacts of the Art of HostingJodi Sandfort and Kathryn S. Quick 4. Joining Minds: System Dynamics Group Model Building to Create Public ValueGeorge Richardson, David F. Anderson, and Luis F. Luna-Reyes 5. Weighing the Public Value of Alternative Methods of Providing Public Services: Toward a Contingency FrameworkJohn Alford 6. The Creation of Public Value through Step-Change Innovation in Public OrganizationsJean HartleyPart II: Measuring and Assessing Public Value 7. How Can Cost-Benefit Analysis Help Create Public Value?Clive Belfield 8. Creating a Public Value Account and ScorecardMark H. Moore 9. Public Value MappingJennie Welch, Heather Rimes, and Barry Bozeman 10. Public Value: Turning a Conceptual Framework into a ScorecardTimo Meynhardt Chapter 11. In the Eye of the Beholder: Learning from Stakeholder Assessments of Public ValueJohn C. Thomas, Theodore H. Poister, and Min Su Part III: Measuring and Managing Performance 12. Creating Public Value Using Performance InformationAlexander Kroll and Donald P. Moynihan 13. Putting Public Value to Work: A Framework for Public Management Decision MakingAnthony M. Cresswell, Meghan Cook, and Natalie Helbig 14. Shared Responsibility for the Common Good: Measuring Public Value across Institutional BoundariesEnrico Guarini ConclusionsJohn M. Bryson, Barbara C. Crosby, and Laura Bloomberg ReferencesList of ContributorsIndex