What's in a Name?

Many archivists believe that outreach is an important part of their job. However, how do archivists define the term outreach? How does outreach compare to basic services? What types of outreach programs are being done? This article reports the results of a survey that asked college and university archivists to answer these and similar questions. The author describes the respondents' answers, compares their opinions about outreach and basic services, and reports the types of outreach programs that are done. The article concludes with a new and more inclusive definition of outreach that is based on the respondents' answers.