心理契约
归属
感知
心理学
认知评价
过程(计算)
应对(心理学)
社会心理学
违反合同
认知
认知心理学
计算机科学
政治学
法学
损害赔偿
神经科学
精神科
操作系统
作者
Hermien Wiechers,Jacqueline A‐M. Coyle‐Shapiro,Xander Lub,Steven ten Have
摘要
Summary Adopting an intra‐individual process, we explore the dynamics that underlie the emergence of a psychological contract breach. Thirty‐seven unique storylines expose how selected stimuli shake employees' psychological contracts to attention and give rise to perceptions of breach as a result of an iterative process of disrupting (introducing triggers that prompt a shift from automatic processing to conscious attention of psychological contract terms), appraisal (revealing elements—goals, attribution, fairness, and resources—playing a role in appraising and making sense of triggers), and (problem‐focused and emotion‐focused) coping. We discuss the implications of accounting for breach in the absence of a discrete event and draw on selective attention theory to differentiate when stimuli become triggers with the capacity to activate the psychological contract. We extend existing research by revealing the unique role that triggers, and their interconnectedness play in the cognition of contract breach, building up pressure until a threshold has been surpassed and breach is perceived. Our study highlights the need for managers to use strategies to deescalate the accumulation of triggers.
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