Study on the application of government affairs micro-blog in the disclosure of government emergency information in China

Purpose The purpose of this paper is to investigate how government affairs micro-blog (also referred to as GAM) are applied to the disclosure of government emergency information in China, to identify its existing problems and to provide solutions. Design/methodology/approach In this paper, online research, case analysis and other methods were used to analyze the application status of China’s Government micro-blog in emergency information disclosure in recent years. Based on the relevant data and cases, a systematic theoretical research is conducted according to the established research framework. Findings There are some problems in the application of GAM to crisis management, such as insufficient information dissemination, incomplete information disclosure, fragmentation of information and lack of dynamic updating and communication. So, it is necessary to strengthen the organization and management of GAM, establish a perfect emergency management mechanism of GAM, increase the positive influence of GAM on public opinions and establish an evaluation accountability system of administrative micro-blog management. Originality/value The analysis of the application of GAM to the disclosure of government emergency information and the proposed strategies for improving its performance are all original, and they are both meaningful to more effective usage of GAM and facilitation of government emergency information disclosure.