The Double-Edged Effect of Work Gamification on Employee Innovation Behavior-The Different Role of Insight Experience and Error Management Climate

Existing research is equivocal as to whether work gamification promotes or hinders employee innovation behavior. Based on construal level theory and cognitive resource theory, we propose a curvilinear relationship between work gamification and employee innovation behavior; we also suggest that this relationship will be mediated by insight experience and moderated by error management climate. Regression analysis of 302 matched survey questionnaires shows that an inverted U-shaped effect of work gamification on employee innovation behavior, mediated by insight experience; error management climate was found to positively regulate this relationship. These findings enrich and integrate research on the advantages and disadvantages of work gamification, and provide practical guidance for the adoption of work gamification to enhance employee innovation behavior.