个性化
透明度(行为)
心理学
广告
个性化营销
社会心理学
影响力营销
感情用事
消费者行为
内容(测量理论)
动作(物理)
互联网隐私
考试(生物学)
情感(语言学)
扎根理论
数字内容
感知
内容分析
自我表露
业务
动机推理
用户生成的内容
作者
Usman Ahmad Qadri,Alsadig Mohamed Ahmed Moustafa
摘要
ABSTRACT This study investigates how AI‐driven content personalization in influencer marketing shapes consumer purchase intentions, focusing on perceived authenticity as a mediator and AI transparency and influencer well‐being as moderators. Grounded in the Theory of Reasoned Action (TRA), we argue that personalization enhances behavioral intentions primarily when followers perceive the endorsement as genuine, and this judgment is conditioned by disclosure about the algorithm's involvement and the influencer's apparent emotional state. Using a two‐study design, we test a moderated‐mediation model. Study 1, a 2 × 2 experiment ( n = 280), varied AI transparency and influencer well‐being and shows that perceived authenticity carries the effect of personalization to intentions. Study 2, a recall‐based survey ( n = 370), corroborates these relationships in naturalistic settings while accounting for respondents' familiarity with AI. Results from both studies confirm that perceived authenticity significantly mediates the relationship between personalization and purchase intentions. The indirect effect is strengthened when AI transparency is high and when influencer well‐being is low, suggesting that consumers interpret transparency and emotional cues as signals of sincerity. These findings extend TRA to digital content environments by demonstrating that personalization alone is insufficient to generate persuasive outcomes without the support of credibility‐enhancing cues.
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