移情
心理学
跨文化交际
社会心理学
透视法
文化多样性
验证性因素分析
多元文化主义
透视图(图形)
跨文化
跨文化关系
结构方程建模
社会学
教育学
计算机科学
统计
数学
人工智能
人类学
作者
Ying Shan Doris Zhang,Kimberly A. Noels
标识
DOI:10.1080/01434632.2023.2173759
摘要
Based on discussions of cultural empathy in intercultural communication and counselling and multicultural psychology, this paper presents a model and a measure of cultural empathy suited for a broad range intercultural interactions – the Intercultural Empathy Index (IEI). We examined the IEI’s psychometric properties via two studies involving approximately 2000 undergraduate students at a western Canadian university. Reflecting the cognitive, affective, and behavioural dimensions of empathy, the IEI includes subscales that assess (1) one’s awareness of the cultural similarities and differences that arise during cross-cultural interactions (Cross-Cultural Awareness), (2) the degree to which one could take the perspective of a person from a different culture (Ease of Perspective-taking), (3) the extent to which one could identify with the emotions of other cultural groups (Empathic Feelings), and (4) the extent to which one behaves empathically toward people from other cultures (Empathic Expressions). The findings of confirmatory factor and correlational analyses provided evidence on the reliability and validity of the IEI. The findings’ implications in regards to the role of cultural empathy in positive intercultural interactions and relations are discussed.
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