社会技术系统
抗性(生态学)
知识管理
医疗保健
透视图(图形)
概念框架
健康信息学
障碍物
管理科学
指南
工程伦理学
心理学
医学
公共关系
政治学
工程类
社会学
计算机科学
人工智能
社会科学
生态学
法学
生物
病理
作者
Yikai Yang,Eric W.T. Ngai,Lei Wang
标识
DOI:10.1016/j.im.2024.103961
摘要
Resistance has historically been considered a salient obstacle to the implementation of information systems, including healthcare information technology. However, artificial intelligence in health care (AIH) reshapes the relationships among technologies, physicians, and patients, and the nature of resistance has thus been transformed. To gain a comprehensive understanding of this phenomenon, this study systematically examines resistance to AIH across health care providers and recipients by reviewing 94 articles. Combining innovation resistance theory and the sociotechnical perspective, we develop an overarching framework to synthesize research and provide agendas for future research. This study constitutes an initial guideline for understanding resistance to AIH.
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