Chinese guanxi in computer-mediated communications (CMC): a scoping review of business and management studies

Over the past several decades, Guanxi research has garnered considerable attention from business and management scholars, primarily focusing on traditional aspects. This scoping review aims to broaden this perspective by investigating the relationship between online Guanxi and computer-mediated communications (CMC) interactions within the business management domain. Analysing 67 studies from business and management journals spanning 2008 to 2024, we explore the role of CMC in facilitating the development of Chinese Guanxi and its impact on key business outcomes. Additionally, we synthesize key insights through tables and propose several promising avenues for future research in this area.