IT capabilities and NPD performance: examining the mediating role of team knowledge processes

While there is abundant research that examines how information technology (IT) affects new product development (NPD) performance, little is known about the mediating role of team knowledge processes. Drawing on IS and knowledge management literatures, this paper develops a model that conceptualizes team knowledge processes as distinct channels of influence and shows how they mediate the relationship between IT capabilities and NPD performance. The paper deepens our understanding of the nomological network that connects IT to NPD performance via the intermediate knowledge processes of knowledge sourcing and knowledge integration. Implications for research and practice are discussed.