计算机科学
过程(计算)
竞争优势
钥匙(锁)
面子(社会学概念)
商业模式
知识管理
业务流程
业务转型
过程管理
业务
业务流程建模
营销
计算机安全
在制品
社会学
社会科学
操作系统
作者
Mustapha Lahlali,Naoual Berbiche,Jamila El Alami
标识
DOI:10.14569/ijacsa.2021.0120542
摘要
Among disruptive technologies, Artificial Intelligence (AI), Robotic Process Automation (RPA) and Machine Learning (ML) play a very important role in Businesses Transformation and continues to show great promise for creating new sources of wealth and new business models. The reality of AI in the company is not reduced to a simple process optimization. In fact, AI introduces new organizational schemes, new ways of working, new optimization niches, new services, other ways of thinking about interactions with customers and therefore a new way of doing business. It thus reshuffles competitive data and imagine innovative processes to create new business models, offering new opportunities not only for IT solution providers but also for innovators, investors and business owners. Even if the contribution of Artificial Intelligence is not to be proved, many companies face difficulties in adopting this technology, mainly due to the lack of a pragmatic approach highlighting the roles and responsibilities of the various stakeholders, especially IT professionals and business owners and the key steps to follow to make this experience a real success. This research aims to answer fundamental questions, in particular: What will bring the implementation of this technology to the business of the company? How to prepare for this adoption? and if the decision to go is confirmed, what kind of adoption approach should companies follow? and finally how can Enterprises monitor this shift to the Intelligent edge.
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