| 标题 |
Investigating the influence of perceived humanization of service encounters on value creation of chatbot-assisted services |
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| DOI | |
| 其它 |
期刊:Journal of service theory and practice 作者:Md Irfanuzzaman Khan; Johra Kayeser Fatima; Somayeh Bahmannia; Sarvjeet Kaur Chatrath; Naomi F. Dale; et al 出版日期:2024-10-12 |
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(2025-6-4)