Supply chain management : a logistics approach

1. Introduction to Supply Chain Management PART 1: INBOUND SUPPLY CHAIN 2. Purchasing Management 3. Supplier Management 4. Inbound transportation PART 2: INTERNAL SUPPLY CHAIN 5. Inventory Management 6. Warehouse Management 7. Operations Management PART 3: OUTBOUND SUPPLY CHAIN 8. Distribution Management 9. Outbound Transportation 10. Customer Service Management 11. Integration and Information Systems PART 4: SUPPLY CHAIN MANAGEMENT IN PRACTICE 12. Supply Chain Management in practice 13. SUPPLY CHAIN MANAGEMENT IN THE PUBLIC SECTOR