旅游
荟萃分析
款待
样品(材料)
元回归
营销
平衡计分卡
酒店业
心理学
业务
社会学
政治学
医学
化学
色谱法
内科学
法学
作者
SangGon Lim,Chihyung Ok
标识
DOI:10.1016/j.tourman.2021.104325
摘要
Despite the magnitude of scholarly understanding of firm performance, there has been no robust statistical meta-analytic review of antecedents of firm performance in hospitality and tourism journals. Therefore, this study conducted Hunter-Schmidt random-effects meta-analyses on the relationships between firm performance and its predictors based on Kaplan and Norton's balanced scorecard framework. This study identified fourteen antecedents of firm performance, and all proposed relationships were significant. This study also examined the moderating role of culture on the relationships at continental- and national-approaches by adopting sample z-tests and meta-regression. This study found the moderating role of culture on seven relationships at the continental-level comparison and identified corresponding cultural dimensions responsible for the degree of the relationships. This study expanded the literature on firm performance and contributed to strategic and financial management literature. Based on findings, the authors presented several important practical implications.
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